Privacy Policy
Your privacy matters
This policy explains how velancrest.com collects, uses, discloses, retains, and protects personal information when you visit the store, make a purchase, or contact us.
Information We Collect
We may collect contact details, order and payment information, shipping details, device and browsing data, and customer-service communications.
How We Use Information
We use information to process orders, provide support, improve the store, prevent fraud, communicate about orders, comply with legal obligations, and provide marketing where permitted.
Cookies & Service Providers
Cookies may support store operation, preferences, analytics, and marketing. We may share information with Shopify, payment providers, carriers, technology providers, and advisers as needed to operate the store.
Retention, Security & Rights
We retain information as reasonably necessary for business and legal purposes and use reasonable security safeguards. Depending on your location, you may request access, correction, deletion, or information about our processing.
Children, Links & Updates
The store is not directed to children. Third-party services have their own privacy policies. This policy may be updated by posting a revised version on this page.
Business Information
Brand: velancrest™
Legal Company: Shanghai Huafeiqi Network Technology Co., Ltd.
Owner: Yang Hongfang
Address: Room 346, 3rd Floor, Building 1, No. 500 Zixu Road, Minhang District, Shanghai, China
Email: service@velancrest.com
Phone: 18988793433
Customer Service Hours: 8:00 AM - 10:00 PM Daily